The Poetry Question

Discovering the Relevance of Words

The Daily Prompt – January 27 – Hold Music And The Words You Can’t Say


1. Use the prompt in the way it’s intended (starting a sentence, the title of the piece, theme, etc)

2. You may write in any format you see fit (fiction, non-fiction, poem, song, script, etc.)

3. Post your piece of writing in the comments section of the website to be considered for the ‘Best Of’ section.

The Prompt:

Hold music is infuriating. It’s boring. It cuts out. It sounds like it’s coming through on dial-up. It makes you feel like someone is on the other side of the phone, laughing, pointing at the phone and their friends, and making sick jokes about you, the moron waiting on the other end. We all scream, and curse, and envision throwing the phone across the room, or pushing our stranglehold hand through the screen and around their necks.

So, with that in mind, and your creativity in full check, give us your best, non-cursing, rant at the person on the other end.

******Please note that I said “non-cursing.” We all want to curse and swear and say those naughty words, but we want to see your creativity, and not simply the things that we would normally scream******

About Christopher Margolin

Chris Margolin spent more than a decade in Education as a high school English teacher, and is now an Instructional Coach for the Longview School District. He is also the founder of The Poetry Question, an online journal which focuses on reviews of small press poetry publications, and runs a regular series called "The Power of Poetry," where notable poets share their personal stories of how poetry has affected their lives. Margolin resides in Vancouver, Washington with his wife, and daughter.

18 comments on “The Daily Prompt – January 27 – Hold Music And The Words You Can’t Say

  1. MommaPintler
    January 27, 2014

    Yes, actually, I do mind holding. Behind the locked bathroom door I can hear my children screaming, your instrumental cover can’t drown that out. “Mom! Can I have an apple? MOM?!?” A silence on the line, “Hello?”, a commercial for pharmaceuticals drones on, while I wonder why is it suddenly quiet on the other side of the door. The silence is broken as another barely recognizable tune plays. Bang tap, Bang tap, “MOM! MOM! MOM!”. The drum line on the door mixes with the canned sounds coming from my phone. The fingers under the door will not be stopped by your “Wrecking Ball” mix.

  2. kentrel
    January 28, 2014

    “Do you mind waiting for me to forge the problem to our operator?” the employee says. “I do not mind” She leaves and I’m hoping the elevator music isn’t bad. The music starts and begins to play the same tone *Tita Tita… Pata Pata…Ting Ting Ting* I stand waiting for 15 minutes and the same tone just continues on an on. “Forget this! I’m hanging up!” Right when I get to the hang up button “This is-” *tink* I stare I my phone and said, “Wow, they would choose to answer right when I hang up!” I said feeling absolutely livid. “Forget it, not calling back!” I said shoving my phone in my pocket.

  3. Ruffest_jacob_around
    January 28, 2014

    You sit and wait, drifting into madness from the same Mozart tune at constant loop. Staring at the blank wall, you notice a bump that you had never seen before, and you begin to day dream of figures that bump can be. You blink a few times to make certain your still in control of your own mind. The music muffles a bit and you jump up because you here some one on the other line. Could it finally be your turn? Is there really some one still alive on the other side of the wire? Then a woman’s voice picks up,” Your call is important to us, please stay on the line. You are currently number fifteen on hold.”

  4. austin wright
    January 28, 2014

    “yes ill hold” you tell the person. as soon as you say it you want to take it back but you cant the music has already started. at first the music isnt to bad and makes you somewhat not so angry about the hold then about 10 seconds then every second that goes by makes you more and more aggervated then by the time you get off hold you are to the point of exploding. then the person that is taking your call can barely speak english so then you flip out and give them hell when they are trying to help you.

  5. DJ
    January 28, 2014

    “Okay. Okay take your time, I’m in no rush to get off the phone. Oh wait, yes i am. Hurry up, it doesn’t take that long to talk to your supervisor. Take a little more time, i don’t think you can. I bet you cant, in fact i challenge you to take longer. I dare you to take all day long to take my call!”

  6. Lilli
    January 28, 2014

    I’m sitting there patiently. Why can’t they at the least put on good music? This is elevator music. Seriously? 10 minutes pass, I put the phone on speaker and begin to make myself a sandwich. I’m never an angry person. I was taught patience is a virtue when I was very little. 20 minutes pass. They are probably busy if they have hold music. The moment I get angry, just hang up and call again later. Eventually, I’ll get what I wanted.

  7. Brian Reyes
    January 28, 2014

    When i start to hear this hold music play i go crazy. The hold music is a tool in which can be used for torture. If someone were to be in a death penalty they should have the option of whether to be killed with the electric chair or being tied down to steel cold chair with hold music turned all the way up. I dont know about all you guys but i would rather go with the electric chair, sure the pain will last longer but its better than lasting 10 seconds with hold music.

  8. Alex_Ellis
    January 28, 2014

    20 -30 minutes after you get put on hold another voice comes on the phone and redirects you to another person. When you start to talk to the next person they put you on hold to. The music in the background about drives you up the wall. Makes you want to bite your nails and pull your hair out. Once the next person gets on and says “Thank you for holding, how may i help you?” you cant help but tell them how much BS it is that you had to stay on hold that long just to ask one simple question. You rant to them about everything and explain that your day is all bad. Then when you finally tell them your problem they say “One second.” Next thing you know you are on hold again. This time you give up and as you hit the “end call” button, you go yell about it and cry in the corner…and try again tomorrow.

  9. Miriam Martin
    January 28, 2014

    “Can i put you on hold for a minute?” they ask. “Yes!” i respond. Sitting there on the couch thinking they put me on hold for one minute really is like 10-20 minutes. So i get up, do my things, make food, clean a little around. I thaught i was a patient person, and i am. But when in comes to waiting on the phone for 10-20 minutes hoping they’ll pick up soon, i stop being patient and hang up the phone.

  10. Matt Dee
    January 28, 2014

    After you say those unmistakeable words, you immediately regret doing so. The first twenty seconds of hearing that dreaded hold music already makes you feel like you’ve been a prisoner for an hour. You take the phone away from your ear and pray to God that the lady who so kindly asked you to hold is back on the line and awaiting your valued questions, but the sad truth is that you’re only twenty minutes into that trumpet solo. So as that hold music plays on and on, you figure that you are just being used. You’re sitting here wondering, “what have I done? Why did i do this to myself?” You’ve been on hold just shy of an hour and you hear a new voice come on the line. The man says his name is Phillip, but we all know that his name is more like Muhammad. “Hello valued customer. We will be with you after we answer the questions of our other valued customers.” But before you can give “Phillip” a piece of your mind, that stupid hold music comes back on. You sit in that chair you’re sitting in now and look at your phone. And with that, you hit “end call” and try again tomorrow.

  11. haiden watts
    January 28, 2014

    you call your favorite radio station hoping to pick your favorite song to share with millions of other listeners, instead your put on hold and they begin to play a song you despise, you begin to have second guesses, your know that others have grown tired of your song but you called in for a reason and once the song comes to an end your told that your on air, the peer pressure starts to grow on you and you hang up.

    • Nicklas Martinson
      January 28, 2014

      I call with good intentions. A operator picks up the phone and asks if i can hold i agree. Then it begins. The hold music starts and i want to take the phone from my ear but im afraid that i might miss him picking back up. 10,15, 20 miniutes go by my frustration has gotten to a boil and i cant stand the mexican fiesta music any more. im done im hanging up the phone then as i click the end button i hear a voice before it cuts out. “hello still there?” Dang it i missed it he was there now hes gone. well i geuss i didnt need to hear my favorite song on the radio anyway

  12. Joe Edington
    January 28, 2014

    “Okay ill wait.” music starts to play through the telephone line. sitting there silently I relaxing and wait as time slips out of my hands through the small gaps between my fingers similar to the way sand falls in a hour glass. as time keeps slipping away I begin to get annoyed with the music so I put my phone on speaker and step away from the music so it begins to become quiet. 30 minutes later the dreadful music is still playing and i’m sitting there wanting someone to the answer the phone so the music can stop. 10 minutes later the music stops and some picks up the phone and answers with a calm friendly greeting, but the could not help me so i am put back on hold again and the music starts again.

  13. Tabatha Cameron
    January 28, 2014

    “You could of atleast picked a good song if you’re going to put me on hold. And come on, how long does it take to answer the phone, I really didn’t need to hear the whole song, and I am definitely questioning your taste in music now. You’re the one who made that as your hold music, so don’t get upset because you have a terrible taste in music, just being honest.”

  14. Danti Inos
    January 28, 2014

    “take your time”, im not hurry maybe ill just sit here for a little bit and listen to a wierd music. “you know what maybe ill just hang up the phone. okay thank you…”

  15. sage corpin
    January 28, 2014

    It might be weird but i like the music you make me listen to. I will sit there as you do what ever it is your doing and i will jam out to your hold music. whether it’s indain music, classical or rock. I will “TURN UP” until you answer then i will countine to do what ever it was i was doing.

  16. Mary Hosack
    January 28, 2014

    “Would you please hold?” They would ask. “Sure.” Is all I say. I wait as the music plays on and on and on. “Why cant you guys ever play good music? Like really. If your gonna make me wait for an hour at least give me something that I’d enjoy. I bet you are just sitting there playing a game on your phone. I hope you’re losing at it. I hope your little character dies and you lose all of the things you had been working on.” My rant gets cut short. “Actually I was just finishing a call. I think you need to hang up though.”

  17. Dana Fletcher
    January 28, 2014

    Alright, I’ll hold. Take as long as you need, costumer service representative. Finish doing your nails and gossiping to “Lufaunda” as I sit here, plotting how I will make your life a living hell. I’ll complete the online survey you’re required to inform me about and give you a low rating. Even worse, I’ll talk endlessly on the phone, hoping and pleading to whatever God is popular these days that I hang up soon.

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